REDROPE PARTNER HELP
Frequently Asked Questions
Find straightforward information about joining RedRope Affiliates, commercial models, payments, reporting, partner support and campaign tracking.

01 / GENERAL
General
Essential information about RedRope Affiliates and getting started as a partner.
What is RedRope Affiliates?
RedRope Affiliates is a partner programme that connects approved affiliates with a portfolio of online gaming brands, campaign resources and commercial partnership options.
Who can apply to become a RedRope partner?
Publishers, media buyers, content platforms and other digital partners can submit an application. Each application is reviewed individually based on traffic, markets, promotional approach and compliance requirements.
Can I work with more than one brand?
Potentially, yes. Brand availability depends on your approved markets, traffic profile and partnership setup. The affiliate team can help identify the brands that are relevant to your campaigns.
What happens after I submit an application?
The RedRope affiliate team reviews the information you provide. If additional details are required, the team may contact you before confirming the next step or providing partner access.
02 / COMMERCIAL
Commissions
How commercial models and partner earnings are structured.
Which commission models are available?
Commercial arrangements may include CPA, Revenue Share, Hybrid or another agreed structure. The model available to you depends on your traffic, target markets and approved partnership terms.
How is my commission calculated?
Your calculation method is defined by the commercial agreement attached to your affiliate account. The relevant model, qualifying activity and applicable terms should be reviewed before launching traffic.
Can commission terms differ between brands or markets?
Yes. Commercial conditions can vary according to brand, market, traffic source and campaign structure. Your approved terms determine which conditions apply to a specific partnership.
Where can I check the commercial terms for my account?
Your confirmed partnership terms should be available through your partner communication or account setup. Contact the affiliate team if you need clarification before launching a campaign.
03 / PAYMENTS
Payments
Information about approved balances, payment details and payout processing.
When are affiliate payments processed?
Payment timing is determined by your approved affiliate agreement and account setup. Partners should refer to their confirmed terms for the applicable payment schedule.
Which payment methods are available?
Available methods may depend on your location, account type and verification status. The affiliate team can confirm which options are available when your payment profile is being set up.
Why might a payment require additional review?
A payment may require additional account, compliance or payment-detail checks before it can be processed. If further information is needed, the relevant team will request it from the partner.
What should I do if my payment details change?
Contact the affiliate team before the next payment is processed. Updated payment information may need to be verified before it can be used on your account.
04 / DATA
Reporting
Using partner reporting to understand campaign activity and performance.
Where can I view my campaign performance?
Approved partners can use the reporting available through their affiliate account to review the activity attributed to their campaigns and brands.
What information can appear in affiliate reports?
Depending on your account and campaign setup, reporting may include traffic, registrations, qualifying activity and commercial performance data relevant to your partnership.
Can I compare performance across different brands?
Where multiple brands are active on your account, reporting can help you review results by campaign or brand and identify which placements are generating relevant activity.
What should I do if reporting looks incomplete?
First check that you are using the correct approved tracking links. If the issue continues, send the campaign details and affected period to the affiliate team so the setup can be reviewed.
05 / SUPPORT
Support
Getting help with accounts, campaigns, brands and commercial questions.
How can I contact the RedRope affiliate team?
Use the Contact page to send your request to the team. Include enough information about your account or campaign so the request can be directed appropriately.
What kind of questions can partner support help with?
The team can assist with account access, approved brands, campaign materials, tracking questions, reporting issues and commercial discussions related to your partnership.
What information should I include in a support request?
Include your name, affiliate account details where relevant, the affected brand or campaign, a clear description of the issue and any useful references or screenshots.
Can I discuss a new campaign before launching it?
Yes. Partners can contact the affiliate team to discuss target markets, traffic sources, brand selection and available campaign materials before launch.
06 / TECHNICAL
Technical
Tracking links, attribution and practical campaign implementation.
How is traffic attributed to my affiliate account?
Partners should use the approved tracking links assigned to their affiliate account. Those links contain the identifiers required to associate eligible campaign activity with the correct partner.
Why is it important to use the correct tracking link?
Using the correct link helps the tracking system associate campaign traffic with your account and the intended brand or placement. Editing tracking parameters manually may affect attribution.
Does affiliate tracking use cookies or other identifiers?
Tracking can rely on identifiers associated with approved affiliate links and the systems used by the relevant brand. The exact implementation can depend on the campaign and technical setup.
What should I send when reporting a tracking issue?
Provide the tracking URL, campaign or placement, affected brand, approximate time of the test and a clear description of what you expected to see. This makes technical review easier.
STILL HAVE A QUESTION?
Talk to the RedRope Affiliate Team
If you cannot find the information you need above, send your question to the team and include any relevant account or campaign details.
